Welcome to the MUHA HR Benefits Homepage!
This is a 1 stop-shop for all your benefits questions and information related to the benefits offered by MUHA.
The MUHA Benefits office is located in West Ashley;
1 South Park Circle, 5th floor, Charleston, SC 29407
Benefits Hotline; (843) 792-0819
Our office is open 8:00 a.m. to 5:30 p.m., Monday – Friday.
The Benefits Team is available to assist you with all your benefits needs;
MUSC Medical Center offers employees in benefits-eligible positions a comprehensive benefits package. Covered Full Time Employees (FTE) that work at least 30 hours a week are eligible for insurance benefits while all employees can participate in our retirement plans.
These benefits offer you custom options to meet your specific needs.
Health Insurance Marketplace (PDF)
Benefit Changes
MUSC is partnering with Care.com, the world's largest platform for finding and managing care for children and adults, to provide benefits-eligible employees with a complimentary Care.com Premium Membership.
Visit the FAQ page on the MUSC intranet for more details. (NetID login required)
| Name | Assigned Alphabet |
|---|---|
| Payton Stone | A, D, T through Z |
| Jackie Chisolm | B, K, L |
| Brooke McNeal | C, E through G |
| Haven Xu | H through J |
| Pakeena Pinckney |
M through P |
| Sharon Williams |
Q through S |
| LaDeidra Berry Senior Benefits Consultant |
Escalated Issues |
| Lisa Beattie Benefits Manager |
Escalated Issues |
| Name | Telephone |
|---|---|
| Vickie Glover-Grant | 803-395-2213 |
| Tiffany Kirby | 803-395-2388 |
| Name |
|---|
| Quntia Ravenel |
| Name | Telephone |
|---|---|
| Florence, Marion Whitney Grimes |
843-674-2954 |
| Chester, Lancaster Glenda Denkins |
803-286-1468 |
| Columbia, Kershaw Charlene Maddox |
803-256-5810 |
Phone: 843-792-0819 Options 1, 1, 3
Email: muha-benefits@musc.edu
Benefits providers are the best source of information for specific questions about their plans. Visit the SC PEBA website for resources and State vendor websites.
For questions about your Medical Center benefits, you can contact Medical Center Benefits Representatives in the Human Resources department. Or, you may wish to contact the Benefits provider directly for questions about their specific plans. Contact information for most of the Medical Center Benefits Providers, as well as available online resources are listed below.
PEBA Retirement
Administered By: SC Budget & Control Board
888-260-9430 (in state)
803-737-6800 (out of state)
ORP Vendors
Empower Retirement (formerly MassMutual)
TIAA CREF 800-842-2252
Representative: Terry Pait or 704-988-4882
AIG Retirement Services (formerly VALIC):
Crystal Avant: crystal.avant@aig.com or 843-300-8767
Ryan Radloff: ryan.radloff@aig.com or 541-735-0739
Mark Taylor: marksc.taylor@aig.com or 843-300-2775
VOYA
Voya Website 866-373-5338
Representative: Michael McFaul 843-754-3814
401k
SC Deferred Compensation Program/Empower Retirement
877-457-6263
457 Plan
SC Deferred Compensation Program/Great West
877-457-6263
Jared McVey; jared.mcvey@fmr.com or 704-614-4167
General Service: 800-343-0860
Ameriprise Financial Services:
843-549-3249
MetLife:
Michael Leonard: mleonard@FamilyFMG.com
843-670-3423 Office: 843-856-5567
TIAA
Terri Pait: tpait@tiaa.org or 704-988-4882
The Vision Care Plan
Administered By: Eye Med
877-735-9316
Money Plu$
Administered By: ASI Flex
800-659-3035 (Customer Service)
Short Term Disability Insurance which can supplement coverage offered though the State premiums are paid through payroll deduction.
Administered By: American Fidelity
Customer Service:
1-800-662-1113 for current policy holders and general questions, Monday – Friday 8:00 am to 8:00 pm CST.
Benefit Landing Page for Employees:
New Employee / Enrollment
AmericanFidelity Online Scheduler
General Questions or Assistance
muscemployees@americanfidelity.com (preferred)
MUHA employee email, questions, information, etc.