Fees for Service Policy
It takes an extraordinary commitment of our resources to prepare, coordinate, and staff our facilities, programs, services, and classes; therefore, all payments are non-refundable and cannot be prorated.
The following fee for services, classes, and programs are not refundable and not prorated:
- Locker Rentals
- Parking Fees
- Room Rental
- Guest Fees
Program Fees including small group training, swim lessons, personal training sessions, Pilates, Healthy Charleston Challenge, etc.
MUSC Wellness Center reserves the right to delay or cancel any activity or class due to inclement weather, natural disasters, or extenuating circumstances. Weather make-up sessions may be scheduled, but are not guaranteed. No credits or refunds will be issued for classes not attended. All training sessions and programs must be purchased in advance. Session and program payments are non-refundable. Training sessions cancelled within 24 hours of the scheduled time will be redeemed, and cannot be rescheduled unless the trainer and management provide an exception for special circumstances. Transferring unused personal training sessions to an immediate family member may be allowed at the discretion of the Wellness Center Director.