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Telephone Outage for Upgrade - Friday Morning, November 1

(NEWS ALERT)

Friday Morning, November 1
4:00 am - 4:45 am
2013-10-31
University Communications uctdir@musc.edu

There will be a required 30-45 minute downtime of the MUSC Enterprise Telephone System at 4:00am, on Friday morning, November 1.

This outage will affect all telephone services except the System Fail Phones (see more information below).

What will be affected during this downtime:

1. All desk sets (analog, digital, VoIP)
2. Wi-Fi phones
3. Fax lines
4. In-Bound and Out-Bound trunks

Please note: Any phones forwarded (to internal or external numbers) will not cover during this time. You cannot forward your phone to a System Fail Phone and expect to get coverage during this time.

Please send all questions and concerns to uctdir@musc.edu.

System Fail Phone (SFP) Information can be found at:
https://sp.musc.edu/ocio-is/infrastructure/uct/Pages/sfp.aspx

171 Ashley Avenue · Charleston SC 29425 · (843) 792-2300