10:00 am - 11:00 am
Jennifer Hooks 792-4906 firstname.lastname@example.org
This one hour session will provide an overview of the IMPROVE model and how it is used to drive performance improvement at MUSC. Basic Lean and Six Sigma principles will be introduced along with an explanation of how they are integrated into the 7 phases of the IMPROVE model. After this presentation you will have a better understanding of how to use the IMPROVE model, the roles and responsibilities of the Champion, Process Owner, and Team Members and how to document completion of a project in the IMPROVE Executive Summary.