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Managing Workplace Conflict

(Education/Training/Seminars)

November 28
2:00 p.m. - 3:00 p.m.
Harborview Office Tower, Suite 802
http://scahec.net/schools
2012-11-19
Jessica Huggins 843-792-4981 hugginjr@musc.edu

Managing Workplace Conflict

November 28
2:00pm - 3:00pm
Lisa McDonald, RN, BSN

During this SCHOOLS presentation the participant will learn the associated costs of tolerance of unprofessional work environments and ways to manage unprofessional behaviors and conflict. At the completion of this session you should be better able to:

- Define workplace conflict
- Discuss specific behaviors associated with workplace conflict
- Discuss the effects of workplace conflict on job performance
- Define AACN standards for establishing and sustaining healthy work environments
- State strategies for dealing with workplace conflict

171 Ashley Avenue · Charleston SC 29425 · (843) 792-2300