Support Desk
   792-9700

   helpdesk@musc.edu
   About Us

   Getting Help
    Training
   Computer Connection

   Policies
   Account Forms
   Software Downloads
   Software Purchasing Info

   E-mail
   Networking Systems Info

   More IT Groups

   MUSC Home
   OCIO Home
   Info Services Home

   Webmaster









Telephone Services

Includes the installation, relocation, and removal of telephones. If you need installation, relocation, or removal telephones/lines, the Telephone Service Order must be submitted. Other services include the implementation and removal of features to the telephones, reporting of non-working or mal-functioning telephones or lines, ordering of State Calling Cards (which must be used by anyone placing an international call), training classes for proper telephone etiquette and dealing with unhappy customers as well as usage of features on the current telephone system, Audix installation and training, consulting services on vectoring, relocating of departments, pre-wiring and basic office telecommunications operations. YOUR DEPARTMENT IS RESPONSIBLE FOR CONTACTING THE PHYSICAL PLANT IN THE EVENT THAT CONDUIT IS NEEDED TO COMPLETE YOUR TELEPHONE OR DATA ORDER OR IF ANY OF THE WIRES NEED TO BE RUN IN AN ASBESTOS AREA.

Data Circuit Service Charges

VIEW YOUR MONTHLY DATA CIRCUIT CHARGES

SUBMIT A DATA CIRCUIT REQUEST ON LINE

SERVICE

INCLUDES

PRICES

NEW CIRCUIT INSTALLS

  **For large install requests call 2-9980 FIRST!
Wall jack
Patch cord to computer
Cable connection to data room (90 meters max)
Testing
Labor
$175 each
CAT 6 / NEW CIRCUIT INSTALL

$229
each


TROUBLE CALLS

 

 

Problems with existing circuits only!
Test
Repair
Reconnection of circuit
$87.50 each

CIRCUIT ACTIVATIONS

Turn on a past deactivated circuit
* Wall jack and wires must already exist
$87.50 each
CAT 6 / CIRCUIT ACTIVATION

$100
each

FIBER INSTALLS

Call 2-9980 for quotes FIRST!
Jack
Cable connection to data room
Testing
Labor
$
Quotes given per install
*** Does not include switches, hubs, data racks, or conduit charges! ***

Warranties - Covers labor and material.

Email circuit@musc.edu for status updates on existing circuit requests.
Phone: 792-9980
Fax: 792-9898
Prices valid as of January 4, 2008