The Communications Division receives all incoming
emergency communications and answers routine calls after normal working hours.
Calls for emergency assistance and requests for service are dispatched to
the Patrol Division utilizing one of the three installed radio transmitters.
The Communications Division is under the direction
of the Operations Support Commander and staffed
by a Section Supervisor; and three
shifts of telecommunications operators.
To accomplish their mission, the Communications
Division has a suite of state of the art communications equipment. In addition
to radio and telephone capability, the Communications Division utilizes NCIC
(National Crime Information Center) teletype, SIMON paging and TDD (Telephone
Device For the Deaf) equipment. All communications are recorded on a digital
recording device for future reference and on a ten minute recorder for rapid
playback.
The communications division monitors 62 remote
emergency call boxes on the MUSC
campus, allowing students, faculty and visitors instant access
to Public Safety services.
Utilizing highly sophisticated alarm monitoring
equipment, the Communications Division monitors over 215 alarmed locations
providing quick response to burglar, hold-up and abnormal temperature alarms
at MUSC facilities.
The MUSC campus Closed
Circuit Television System provides visual monitoring of the campus
and is recorded 24 hours a day in the communications office.
The Communications Division is equipped with
the latest in CAD (Computer Aided Dispatch) equipment enabling better control
and utilization of personnel assets, better tracking of response time, and
improved record keeping.