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Contacting Us
Helicopter Transport
When to Call
Special Situations
Prep for transport
Flight Team
Initial Contact Info
Standby Info
LZ Requirements
LZ Safety
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The goal of the Meducare Air flight team is
to transport patients safely and efficiently, and to ensure that all
personnel involved are safe during landings and takeoffs, and while
loading and unloading patients.
WHO can launch/activate the Meducare Air Helicopter:
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Hospitals, physicians, nurses, EMS, FD, First Responders and Law Enforcement agencies can
activate Meducare Air.
To contact our 24-hour Communications Center, call:
Nationwide
1-866-633-8247
Charleston, SC area
(843) 792-3311
The 24-hour Communications Center relays calls from outlying
facilities, physicians, EMS/Fire/Police Departments and industrials
facilities to our duty crew. The Communications Specialists are trained by
the National Association of Aeromedical Communication Specialists (NAACS).
Every year the specialists process more than 10,000 calls. The call volume
includes Advanced Life Support, Basic Life Support, Critical Care air and
ground transports, and wheelchair transportation requests.
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Helicopter Transport
The Meducare Air BK-117 helicopter is available for transporting
patients within a 150-mile radius of Charleston, SC. With a cruising speed
of approximately 150 miles per hour, Meducare Air can reach the outer edge
of its service region (
map ) in just over an hour when:
- A patient's condition requires intensive medical attention enroute.
- Distance may cause serious delays in getting appropriate medical
care
- Out-of-hospital time must be kept to a minimum.
- Road conditions, traffic congestion or inaccessibility hinders
ground transportation
- Specialized equipment and/or procedures are required but not
available via ground transportation services in your area
- No other suitable means of transportation are available in your area
Our twin jet engine helicopter can transport a pilot, two flight crew
members and two adult patients (some restrictions apply to maximum load
capacity).
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When to Call for Meducare Air
- Multiple-system trauma
- Unresponsive to verbal stimulation
- Systolic blood pressure less than 90 mmHg
- Respiratory rate less than 10/min. or greater than 30/min.
- Pulse rate less than 60 bpm or greater than 120 bpm
- Entrapment (vehicular, industrial, residential or agricultural)
- Associated fatality in the accident vehicle
- Revised Trauma Score of 11 or less
- Transport time greater than 15 minutes
- Major burns
- Pediatric Emergencies
- Other surgical or medical emergencies
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Special Situations:
The following situations may require direct discussions between the
requesting agency/physician and the Meducare Air Flight Crew (Pilot and
Medical Crew):
- Patient's weight exceeds 350 pounds
- Impending delivery of a newborn
- Prisoner and/or "suspect" who requires an armed guard/officer
- Hazardous Material Injuries
- Impending or confirmed Traumatic Arrest
- Off-shore or "long-line" rescues
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Preparation for Helicopter Transport
- Our Communications Specialists will arrange transportation for a
patient and crew for facilities without helipads. The patient should
remain at the referring facility until the Meducare Air team arrives.
- When Meducare Air arrives, the person in charge of the patient's
care should have patient condition information ready. Prepare a complete
copy of medical records, a copy of the patient information sheet (face
sheet) and all pertinent x-ray/CT films.
- Meducare Air policies require all trauma patients to be transported
securely immobilized on a long spine board, regardless of x-ray
interpretation.
- The Meducare Air team will explain the transport procedure to the
patient and family. Due to limited space aboard our helicopter, family
members cannot accompany the patient.
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Meducare Air Flight Team
- Our Critical Care Flight Team consists of a Flight Nurse and Flight
Paramedic who are specially trained for air medical transport.
- The team can manage a maximum of two patients according to patient
acuity from accident scenes or interfacility transfers.
- Advanced procedures include Rapid Sequence Induction (RSI) for
airway management, Surgical Cricothyroidotomy, Chest Decompression, and
Laryngeal Mask Airway (LMA) placement.
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The Initial Contact:
When you contact Meducare Air, please have the following initial
information:
- Your name and affiliated agency
- Call-back telephone number and/or radio frequency (and PL tone)
- Patient location
- Patient's approximate age and weight
- Patient's most current vital signs
- Treatment rendered to the patient up to the time of the call
If you are calling about
an accident scene, add the following
information:
- Type of accident (e.g.: rollover, ejection, pedestrian, entrapment,
etc)
- Any Hazardous Materials involved?
- Accident location
- Possible landing zone location, description and/or GPS coordinates
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Placing the Meducare Air Flight Team on "STANDBY":
You can place the Meducare Air Flight Team on "Standby" if you question
whether emergent helicopter transport is needed. Early activation is
essential when a patient requires rapid transport from an accident scene
or outlying facility.
Give the Communications Specialist the following information when you
call:
- Nature of the accident
- Location of the accident or hospital
- Possible landing site - specify whether the hospital has a helipad
- Call-back telephone number
- Radio frequency and name of the person in charge at the scene or at
the hospital
** Please remember to cancel the "Standby" if the Meducare Air helicopter
is NOT needed. (*Note: Meducare Air Communications Specialists will
continue to telephone you every ten (10) minutes to check the "status" of
your request unless notified otherwise.) Top of Page
Landing Requirements for the Meducare Air BK-117
- LZ area of 100 ft. x 100 ft. NIGHT time /
60 ft. x 60 ft. DAYTIME
- LZ free of trees, wires, vehicles and loose debris.
- Wet down if dusty (when possible).
- Avoid slopes.
- Marking devices (strobes, etc.) should be secured.
- DO NOT use flares to mark the LZ.
- For night landings, keep emergency vehicle lights on.
- Use spotlights and headlights to identify the LZ and hazards.
- When communicating with the helicopter use a "direct" or fireground
channel
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Safety Precautions in and around the LZ
- Keep vehicle doors CLOSED.
- Keep personnel and bystanders back at least 200 feet.
- Protect patient(s) from blowing debris.
- Secure patient's clothing and blankets
- Do not approach helicopter unless signaled to do so by a crew
member.
- Approach helicopter from the front only.
- Stay clear of the tail rotor.
- No smoking !!
- No running !!
- Do not attempt to open or close helicopter doors.
- Do not lift anything above your head.
- Assist patient loading only if asked by crew.
- Follow flight crew's instructions at all times.
The Meducare Air Communication Specialists will help you when you call
by providing clear guidelines on landing site requirements and safety
rules. Before an emergency situation arises, all staff who may be involved
in loading a patient via Meducare Air's helicopter should review the
safety procedures. If you have any questions about the procedures,
including those regarding the choice of a landing site, please call
Meducare Air at (843) 278-0100 or (843) 278-0104 and speak to a pilot or
member of the flight team on duty. Top of Page
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