Quick Guide to AUDIX

Before you begin,
You must receive the AUDIX telephone number and a temporary password from your AUDIX system administrator. Call 792-9980 to speak with University Communications.

Log In

1. Dial your Voice mail number (792-4488)
2. Enter # or extension and #
3. Enter password and #

Current Options

• Basic Commands
• Activity Menu
• Play-back Controls
• Record Messages
• Get Incoming Messages
• Change password
• Administer Greetings

Press *H at any time during your session for a complete list of options.

Basic Commands

*H	Help
*R	Restart at Activity Menu
*W	Wait
*T	Transfer out of System
**N	Look up name/ext. in Directory
**X	Exit System
*0	Transfer call to operator
*D	Delete *
**H	Hold message in category

Forwarding: To forward your phone to AUDIX so that all calls are answered by your AUDIX system automatically, get a dial tone, depress *2, and the number 24488. To cancel the forward, get a dial tone, depress #22, hang up. Get another dial tone and depress #88.

* When in Audix, if you have deleted your last message and wish to restore that message, simply depress **U or **8 before hanging up and it will restore your last message.

Activity Menu (numbers correspond to key pads on telephone)

1 Record Messages
2 Get Messages
3 Administer Greetings
4 Review Messages
5 Change Password/Administer Lists
7 Scan Messages

Play-back Controls ­can be used while listening to or recording messages (numbers correspond to key pads on telephone)

2 Rewind
3 Play/Pause
4 Louder
5 Back Up
6 Advance
7 Softer
8 Slower
9 Faster
0 Listen/Replay
# Skip

Record Messages

1. Press 1.
2. Speak message.
Edit -
• Press 1 to stop/pause, the press 1 to continue
• Press 2, 3 to play back.
• Press *D to delete and re-record
3. When finished, press *# to approve.


Address/Send Message

4. Enter recipient's extension and #.
5. Listen to address.
6. Repeat steps for more addresses.
7. Press **# to send immediately or *# to send with options
   Options:
   
   • Schedule for future delivery (listen for prompts).
   • To file a copy, press "Y" or "N"

Tips:

• To alternate between extension and name addressing, press *A.
• When addressing a message, press *M and
  1 to make message private,
  2 to make message priority, then
  *# to continue addressing.
• To approve and send a message immediately, press **#.
• To bypass greetings, press 1 as soon as the system answers and speak your message.

Get Incoming Messages

Listen to message

1. Press 2.
2. Listen to message header.
3. Press 0 and listen to message.
   Options:
   • Respond, go to step 4
   • Press 2 3 to play back summary
   • Press *D to delete and skip to next summary
   • Press# to save and skip to next summary
   
   Respond to Message
4. Choose One:
   • Call sender directly, press 1 0
   • Reply by voice mail:
     • Press 1 7 and speak message (to send reply only)
       or
       Press 1 1 9 and speak message (to attach original)
       
     • Press **# to approve and send immediately
       or
       Press *# to approve and send with options
   • Forward with Comment, press 1 2. Go to Record messages step

Change password

1. Press 5 and then 4
2. Enter new password (up to 15 digits, 0-9) and press #.
3. Re-enter new password and press #.

Administer Greetings

1. Press 3.
2. Listen to greeting number in use.
3. Press 1 to create/change greeting.
4. Indicate greeting number you will record (1-9).
5. Speak greeting. Edit:
   • Press 1 to stop/pause.
     then
     Press 1 to continue.
   • Press 2 3 to play back
   • Press *D to delete and re-record. (Begin at step 5.)
6. When finished, press *# to approve
7. Press 1 to use greeting for all calls
   or
   Press *# to leave greeting inactive

Note ­ Depending on your system setup, you may have the ability to create multiple personal greetings (up to 9) and to activate them for different call types.

To use the Multiple Personal Greetings feature, listen to the system prompts or see "A Portable Guide to AUDIX Voice Messaging, 585-305-702".

If you need assistance with AUDIX, please contact University Communications at 792-9980.

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Author: Robert Simmons    Last Modified: 04/23/01