Level 2 - Finding and Sorting Items
Print this page: Filter Messages (pdf)Filter Messages
A filter is a process you can apply to a folder to display only those items that meet specified criteria. Filters are specific to the selected folder and cannot be applied to another folder. When a folder is being filtered, the folder banner states, “Filter Applied”. See below for an example of an applied filter:Filtering may be useful in situations where you want to view certain items within a folder that meet specific conditions:
- Messages pertaining to only one project.
- Messages from one user.
- Only items that are unread.
- Today’s messages only.
- All messages you sent to one person prior to a specified date.
- Display the Folder contents list for the folder
- Display the Customize View dialog box:
Choose View --> Arrange By --> Custom. Or, right-click a column heading and choose Customize Current View.
Note: The default filter is OFF. - In the Customize View dialog box, click Filter to open the filter dialog box.
- Use the selected Item, More Choices,
Advanced and SQL tabs to choose or set
the desired filter options. - Click OK to close the filter dialog box. The filter
you set is displayed to the right
of the filter button. - Click OK to close the Customize dialog box and apply
the filter.
Note: If you leave the filter on, you will not know when messages (other than those specified in the filter) arrive in your inbox.
- Display the Folder who has the filter that you want to clear.
- Display the Customize View dialog box:
- Choose View --> Arrange By --> Custom
- Or, right-click a column heading and choose Customize Current View
- In the View summary dialog box, click Filter to open the filter dialog box.
- Click Clear All to clear the filter.
- Click OK to close any open dialog boxes