Level 1 - Email
Print this page: Attachments (pdf)Attachment Guidelines
When you create a message, you can attach a file to that message. There are a few file type and size guidelines you should know before attaching files or items to an item:- Make sure the recipient (and CC) will be able to open and read the attachment.
- The recipient must have the application in which the attachment was created or similar application.
- Be aware of the attachment size, a large attachment will use a lot of space and might delay the delivery and/or opening of the item.
Attaching a file to an email message
- In the new message, click the “ Insert File ”
button
. The
dialog box is displayed. - Browse and select the file you want to attach.
- Click “ Insert .”
After you send the message, sometimes the recipient has to wait a few seconds for the message to display. To refresh the inbox, click the “ Send/Receive ” button.
Note : An attachment in a message that is formatted as HTML or Plain Text displays in a text box below the Subject text box. An attachment in a message that is formatted is Rich Text , or any other item is included in the body of the item.
Identifying emails with attachments from the Inbox
The header will contain the word "Attachment" and/or an attachment symbol.
Opening an attachment
- On the Attachments line of an opened message, double-click the name of the attachment to open the dialog box.
- Click Open to open the file in the application. A message box is displayed.
- Click OK to close the message box.
Saving an attachment
- Choose File --> Save Attachments to display the Save Attachment dialog box.
- Navigate to the folder of your choice, if necessary.
- Enter a name for the attachment in the “File Name” text box.
- Click Save.
- Close the message.