| In order to troubleshoot why you are
having difficulty accessing the site, there a few general things
you may try, starting with the easiest step to the most difficult.
- If you have access to more than one type of browser on your
computer, try using a different browser. The site is accessible
in many browsers but is recommended to be used with Internet Explorer
5.5 and higher.
- Adjust the settings on your browser to check for newer pages
on every visit to the page or “automatically”. Details
of how to make these adjustments can be found below.
- The site requires JavaScript and Session Cookies, so please
check to see that your browser is set up so that javascript and
session cookies are enabled. Details of how to make these adjustments
can be found below.
If you need further assistance, please do not hesitate to email
us at jobs@musc.edu
PC Users: Internet Explorer
Scripting
JavaScript must be enabled for the site to function correctly.
For most Windows Internet Explorer browsers, scripting settings
can be modified by clicking Tools > Internet Options,
then selecting the Security tab in the window that
will open up. Click Custom Level near the bottom
of the window. When the next window opens, scroll down to the
section labeled Active Scripting and make sure that
it is set to Enabled.
If you are using a different version of Windows Internet Explorer,
or if you are unsure of how to correctly set your scripting settings,
please consult the Help documentation for Internet Explorer (typically
located under the Help Menu).
Cookies
Cookies must be enabled in order for the site to function correctly.
For most Windows Internet Explorer browsers, settings can be modified
by clicking Tools > Internet Options, then selecting
the Security tab (for IE 6 users, choose Privacy)
in the window that will open up. Click Custom Level
near the bottom of the window. When the next window opens, scroll
down to the section labeled Cookies and make sure
that Allow per-session cookies (not stored) is set
to Enabled. For IE 6 users, on the Privacy tab, select
the Advanced button and make sure that First-Party
Cookies and Third-Party Cookies are set to Allow.
Temporary Files
From the File menu choose Internet Options.
On the General tab, there should be a section titled
Temporary Internet Files. First, click the Delete
files button. Once the files have been deleted, click the
Settings button. There should be a setting titled
“Check for newer versions of stored pages”.
Choose the “Every visit to the page” option or the
“Automatically” option.
If you are using a different version of Windows Internet Explorer,
or if you are unsure of how to correctly set your cookie settings,
please consult the Help documentation for Internet Explorer (typically
located under the Help Menu). To determine which version of Internet
Explorer you are using, go to Help > About Internet Explorer.
PC Users: Netscape Navigator
Scripting
JavaScript must be enabled for the site to function correctly.
For most Windows versions of Netscape, settings can be modified
by clicking Edit > Preferences and selecting the
Advanced option at left. On the right side of this
window, make sure that the option to Enable JavaScript
is checked.
Cookies
Cookies must be enabled in order for the site to function correctly.
For most Windows versions of Netscape, settings can be modified
by clicking Edit > Preferences, then selecting
the Advanced option at left. For Netscape 4 users,
the Cookies section will be in the lower part of the right section
of the window. For Netscape 6 users, there will be a Cookies option
underneath Advanced on the left side of the window. Make sure
that Accept All Cookies is selected.
Cache
For most Windows versions of Netscape, settings can be modified
by clicking Edit > Preferences and selecting the
Advanced option at left. Within the Advanced option,
select the Cache option. On the right side of this
window, click “Clear Memory Cache”. Once
the Cache (or Temporary memory files) have been deleted, check
the settings at the bottom of the window for “Compare
the page in the cache to the page on the network”.
Select either “Every time I view the page” or “When
the page is out of date”.
If you are using a different version of Netscape for Windows,
or if you are unsure of how to correctly set your cookie settings,
please consult the Help documentation for Netscape (typically
located under the Help Menu). To determine which version of Netscape
you are using, go to Help > About Netscape (or About Communicator).
PC Users: AOL
Scripting
JavaScript must be enabled for the site to function correctly.
For Windows AOL version 7.0, scripting settings can be modified
by clicking Settings (near the top of the AOL window)
> Preferences, then clicking the Internet Properties
(WWW) link on the right side of the window. Next, select the Security
tab in the window that will open up. Click Custom
Level near the bottom of the window. When the next window
opens, scroll down to the section labeled Active Scripting
and make sure that it is set to Enabled.
Cookies
Cookies must be enabled in order for the site to function correctly.
For AOL 7.0 users, settings can be modified by clicking Settings
(near the top of the AOL window) > Preferences,
then clicking the Internet Properties (WWW) link
on the right side of the window. Next, select the Privacy
tab (choose Security if Privacy does not appear)
in the window that will open up. If you selected the Security
Tab, Click Custom Level near the bottom of
the window. When the next window opens, scroll down to the section
labeled Cookies and make sure that Allow per-session cookies
(not stored) is set to Enabled. If you selected the Privacy
tab, select the Advanced button and make sure
that First-Party Cookies and Third-Party Cookies are set to Allow.
If you are using a different version of AOL, or if you are unsure
of how to correctly set your cookie settings, please consult the
Help documentation for AOL (typically located under the Help Menu).
To determine which version of AOL you are using, go to Help >
About America Online.
Macintosh Users: Internet Explorer
Scripting
JavaScript must be enabled for the site to function correctly.
For most Macintosh Internet Explorer browsers, scripting settings
can be modified by clicking Edit > Preferences,
then expanding the Web Content section at left. Click
Active Content (underneath the Web Content section),
then make sure that Enable Scripting is selected on the right
side of the window.
Cookies
Cookies must be enabled in order for the site to function correctly.
For most Macintosh Internet Explorer browsers, settings can be
modified by clicking Edit > Preferences, then
expanding the Receiving Files section at left. Click
Cookies (underneath the Web Content section), and
then make sure that Never Accept Cookies is NOT selected on the
right side of the window.
Temporary Files (Cache)
For most Macintosh versions of Internet Explorer, settings can
be modified by clicking Edit > Preferences, then
selecting the Advanced option under Web Browser
at left. First click the Empty Now button. Once the
files have been deleted, check the setting under "Update
pages…", and be sure Always is selected.
If you are using a different version of Internet Explorer for
Macintosh, or if you are unsure of how to correctly set your cookie
settings, please consult the Help documentation for Internet Explorer
(typically located under the Help Menu). To determine which version
of Internet Explorer you are using, go to Help > About Internet
Explorer.
Macintosh Users: Netscape Navigator
Scripting
JavaScript must be enabled for the site to function correctly.
For most Macintosh versions of Netscape, settings can be modified
by clicking Edit > Preferences and selecting the
Advanced option at left. On the right side of this
window, make sure that the option to Enable JavaScript (or Enable
JavaScript for Netscape Navigator for Netscape 6 users) is checked.
Cookies
Cookies must be enabled in order for the site to function correctly.
For most Macintosh versions of Netscape, settings can be modified
by clicking Edit > Prefereneces, then selecting
the Advanced option at left. For Netscape 4 users,
the Cookies section will be in the lower part of the right section
of the window (For Netscape 6 users, there will be a Cookies option
underneath Advanced on the left side of the window). Make sure
that Accept All Cookies is selected.
Temporary Files (Cache)
For most Macintosh versions of Netscape, settings can be modified
by clicking Edit > Preferences, then selecting
the Cache option under Advanced at left.
First click the Clear Disk Cache Now button. Once
the files have been deleted, check the setting under "Page
in cache is compared to page on network..", and be
sure Every Time is selected.
If you are using a different version of Netscape, or if you are
unsure of how to correctly set your cookie settings, please consult
the Help documentation for Netscape (typically located under the
Help Menu). To determine which version of Netscape you are using,
go to Help > About Netscape (or About Communicator).
Macintosh Users: AOL
Macintosh AOL users must access the site using Internet Explorer
or Netscape.
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