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SmartStream Financials Support &Training


 


SmartStream Support Contact List


The following list gives the appropriate contact information for you to direct questions regarding SmartStream, Procurement documents, Month-end reports, and Interface transactions.
Categories  
 
SmartStream    
Question/Problem Contact Phone#
Application and Technical problems CCIT Help Desk 792-9700
MUSC Financial Report App CCIT Help Desk 792-9700
Darkwing- Access Queries/Reports CCIT Help Desk 792-9700
Report Printing problems CCIT Help Desk 792-9700
"Rollout" Balancing Reports CCIT Help Desk 792-9700
SmartStream Training Michelle Hagar Schedule
Security (ID and Password) Sally Bridges 792-7606
 
 
Procurement Documents    
Question/Problem Contact Phone#
RQ, PO, Blanket Orders Contact your Buyer  (If unknown)
 


MUSC- Jerry Redmon
MUHA- Joe Logan
792-9815
792-6839
Receipts (Receivers) Systems Accounting 792-0237
Invoices Account Payable 792-4343
Fixed Assets (Equipment) Charlene Lowe 792-3079
 
 
Month End Reports      
Question/Problem Contact Phone#
Special Delivery of Hard Copies Eunice Rivers 792-4925
Online Report Application CCIT Help Desk 792-9700
Report Questions Pam Wilkinson 792-8290
 
 
Interface Contacts (Posted in SmartStream)    
Interface Department Contact Phone#
Centrex Communications Pam Grady 2-9980
Corporate Express Procurement Peggy Cunningham 2-4464
Fisher Procurement Peggy Cunningham 2-4464
HOLOX Procurement Peggy Cunningham 2-4461
IKON Business Operations Carl Brown 2-4779
Indirect Costs (Grants) Grants Accounting Paula White 2-4133
KEANE Hospital Fiscal Svc Fay Brownlee 2-4787
MAIL Business Operations Roy Dingle 2-4779
Payroll Payroll Hope McKiernan 2-4937
PC Billing CCIT Rob Williams 2-6939
Purchasing Card Procurement

MUSC-Sharon Ford
MUHA-Joe Logan

2-4407
2-6839
Southern Bell Communications Mimi Bongiorno 2-9980
Student A/R Student Accounting Tina Chapman 2-1192
UPS Procurement Peggy Cunningham 2-4464
Xerox Procurement Belina Brown 2-4967
 
 
IITs      
Question/Problem Contact Phone#
IIT (Instra Institutional Transfer) Systems Accounting 2-0237
 
 
UDAK  
Question/Problem Web Link  
CAMR Form Instructions - For Project Maintenance Instructions Nelson Little
Chart of Accounts Instructions Nelson Little
 
 
Other SmartStream Training    
Web Tutorials: Understanding the UDAK
  Introduction to SmartStream
  Accessing the Financial Reports
Instructor Led: SmartStream Inquiry
 

Access97 for SmartStream Reporting

'Rollout' Entry Training (special sessions- one on one)
 
CCIT Help Desk 792-9700