UMA honors Lowe, Grooms with quarterly award
University Medical Associates (UMA) employees are regularly nominated by patients, employees, co-workers for the medical center's Applause program for their excellence and meritous acts.
Left
photo: Quarterly award winner Gwendolyn Lowe, right, receives an Applause
cake by Julie Acker, left, UMA Compliance, and UMA Chief Medical Officer
Dr. Kate Menard. Quarterly award recipient Corey Grooms, right photo, second
from left, is presented with his framed Applause certificate by Prize Patrol
members Dr. Kate Menard, left, Dr. Bruce Elliott, UMA president, center,
Bruce Quinlan, UMA CEO, and Ann Crapps, financial services.
Each quarter, a UMA committee selects winners from Applause award entries. That person receives a 14K gold-filled Medical University College of Medicine pin, framed Applause award document, $50 gift certificate and cake to share with co-workers.
The quarterly award recipients are Gwendolyn Lowe, patient accounting, and Corey Grooms, financial counseling.
- Grooms was nominated by a patient and another MUSC employee. Some of the comments from the nominations included: “Corey Grooms has been great in helping out the 8th floor, UDC, with our referrals. Always nice, efficient and willing to help regardless of how many times I call, he is doing his work and helping with ours.” A patient's family member wrote: “My mother, an MUSC patient, recently had occasion to interact with Corey Grooms, a financial counselor on the first floor of Rutledge Tower. She (mother) called to let me know how professional, courteous and responsive he was to her needs. She crowed about how her friends, who see physicians in the local community, constantly complain about the service they received while she consistently enjoys good service from MUSC.”
- Lowe was nominated by an MUSC employee. Some of the nomination included: “Gwendolyn is a multitask person. She is the first person a patient sees when they enter our area, so she is always polite and gets them the attention they need as soon as possible. Gwendolyn has taken Spanish classes to help us out with our Spanish calls. She has a lot of duties that she performs for us in the customer service area.”
Catalyst Online is published weekly, updated as needed and improved from time to time by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to petersnd@musc.edu or catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Community Press at 849-1778.